Artstom (Dental Emergency Prague 9 / zp9.cz)
According to our open methodology, this clinic scored 43.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #11 of 12 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1143.8/100
- Best for Expats#1042.8/100
- Best for Dental Implants#840.5/100
- Best for Emergency Dental Care#445.8/100
- Best Price Transparency#1227.6/100
- Best English-speaking Clinics#946/100
- Best for Families / Children#446.4/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site references 'gentle methods' only; no explicit sedation/GA statement found.
Summary
Prague 9 (Vysočany) clinic operated by Artstom s.r.o., focused on emergency dental treatment plus surgery, implants, endodontics, aesthetic reconstruction and extractions. Open daily including weekends; site in English.
Weekend/holiday admissions carry a 1,000 CZK surcharge per the site.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed No dentists named individually on the fetched page. [s1] | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Address independently confirmed via Czech ARES business registry (exact match) — this differs from the address the ČSK dental-chamber register showed for the same IČ (Rubeška 383/4), so ARES resolves the prior licensing address ambiguity in favour of the clinic's own stated address. [artstom-zp9-deepen-3] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Only 'indicative prices for basic emergency treatments' referenced; actual figures not shown on the page besides a 1,000 CZK weekend surcharge. [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [artstom-zp9-deepen] | 5/6 |
| ✓ | Google review volume [artstom-zp9-deepen] | 3/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic Prague directory (new). [artstom-zp9-deepen-2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry States it treats children from 6 years old. [s2] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 08:00-21:00; Sat-Sun/holidays 09:00-19:00. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Prague", "English speaking dentist Prague", "dental implants Prague", "emergency dentist Prague", "Prague dental clinic for expats".
| ✗ | Mentioned for: best dentist Prague [artstom-zp9-deepen-4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Prague [artstom-zp9-deepen-5] | 0/1 |
| ✗ | Mentioned for: dental implants Prague [artstom-zp9-deepen-6] | 0/1 |
| ✓ | Mentioned for: emergency dentist Prague [sq] | 1/1 |
| ✗ | Mentioned for: Prague dental clinic for expats [artstom-zp9-deepen-7] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: IČ 24252310 — Artstom s.r.o. (Česká stomatologická komora, Seznam poskytovatelů zubní péče) (ČSK Seznam poskytovatelů zubní péče, open registry, scope=clinics. Searched 'Artstom'. Found Artstom s.r.o., IČ 24252310, filed at Rubeška 383/4, 190 00 Praha 9 — same postal code/district as Artstom's own address (Nepilova 903/3, 190 00 Praha 9) but a different street; the legal-entity name is a distinctive exact match to the operator already identified from the clinic's own site ('Artstom s.r.o.'), so treated as a probable rather than address-confirmed match. Checked 2026-08-25.) [artstom-zp9-lic]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — Treating dentists are not named on the site. [s1]
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -4 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.zp9.cz/en/ |
|---|---|
| Phone | +420 777 245 775 |
| https://www.facebook.com/artstom.cz | |
| Google Maps | Map listing |
| Address | Nepilova 903/3, 190 00 Prague 9 – Vysočany, Czech Republic |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.zp9.cz/en/ | Clinic name/operator, address, phone, email, services, emergency hours, weekend surcharge, English version, Facebook. | 2026-07-12 |
| s2 | https://www.artstom.cz/en/emergency/ | Emergency page stating children treated from age 6. | 2026-07-12 |
| sq | search:emergency dentist Prague | AI/search visibility scout 2026-08-26: named in the AI-style summary panel ('Artstom treats children from 6 years old and adults, offering emergency care daily 8:00-21:00, with weekend surcharges...') though the phone number shown there (776 227 667) differs from the clinic's own listed number. | 2026-08-26 |
| artstom-zp9-lic | https://www.dent.cz/zubni-lekari/ | searched: Artstom — ČSK workplace register returned Artstom s.r.o., IČ 24252310, Rubeška 383/4, 190 00 Praha 9. | 2026-08-25 |
| artstom-zp9-deepen | https://www.google.com/maps/place/Artstom+s.r.o./@50.1111545,14.495… | Google rating 4.7 (1,625 reviews) as of 2026-08-26 | 2026-08-26 |
| artstom-zp9-deepen-2 | https://www.whatclinic.com/dentists/czech-republic/prague | 'Artstom' listed among Prague dental providers on the WhatClinic directory (no rating shown). | 2026-08-26 |
| artstom-zp9-deepen-3 | https://ares.gov.cz/ekonomicke-subjekty-v-be/rest/ekonomicke-subjek… | ARES record: 'Artstom s.r.o.', registered address Nepilova 903/3, Vysočany, 190 00 Praha 9 — exact match, active status (VAT registration noted as terminated). | 2026-08-26 |
| artstom-zp9-deepen-4 | search:best dentist Prague | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| artstom-zp9-deepen-5 | search:english speaking dentist Prague | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| artstom-zp9-deepen-6 | search:dental implants Prague | AI/search visibility scout 2026-08-26: not present in top results or local pack. | 2026-08-26 |
| artstom-zp9-deepen-7 | search:dentist for expats Prague | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/rating (4.7/1,625, open); noted a Google-listed phone number that differs from the clinic's own site (not adopted); added 3 external sources (Google Maps, WhatClinic directory, ARES registry — resolves prior licensing address ambiguity); visibility scout 5 queries (emergency query hit); no uncited sources found (all 4 existing sources already cited). |
| 2026-08-25 | License verification 2026-08-25 against ČSK statutory registers: found a distinctively-named exact match, Artstom s.r.o. (IČ 24252310), same district (Praha 9, 190 00) as the clinic but a different street address on file — reported as a probable match, not address-confirmed. Clinic's own site names no individual dentists, so no doctor-level check was possible. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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