Artstom (Dental Emergency Prague 9 / zp9.cz)
According to our open methodology, this clinic scored 78.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 12 ranked clinics · Last checked: 17 September 2026
78.6/100
Positions by Rating Profile
- Overall Transparency & Trust#778.6/100
- Best for Expats#676/100
- Best for Dental Implants#680/100
- Best for Emergency Dental Care#577.5/100
- Best Price Transparency#985.1/100
- Best English-speaking Clinics#874.2/100
- Best for Families / Children#578.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site references 'gentle methods' only; no explicit sedation/GA statement found.
Summary
Prague 9 (Vysočany) clinic operated by Artstom s.r.o., focused on emergency dental treatment plus surgery, implants, endodontics, aesthetic reconstruction and extractions. Open daily including weekends; site in English.
Weekend/holiday admissions carry a 1,000 CZK surcharge per the site.
Strengths
- Information Transparency: 17 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 16.5 of 20 points.
- Medical Infrastructure: 13 of 15 points.
Weaknesses
- AI & Search Visibility: 4.5 of 10 verifiable points (missing: mentioned for: best dentist Prague; mentioned for: English speaking dentist Prague; mentioned for: dental implants Prague; mentioned for: Prague dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
17 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed No dentists named individually on the fetched page. [s1] | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [artstom-zp9-deepen-12] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Address independently confirmed via Czech ARES business registry (exact match) — this differs from the address the ČSK dental-chamber register showed for the same IČ (Rubeška 383/4), so ARES resolves the prior licensing address ambiguity in favour of the clinic's own stated address. [artstom-zp9-deepen-3] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Corrected: a full itemized price list is published [artstom-zp9-deepen-8] | 3/3 |
| ✓ | Cleaning price listed [artstom-zp9-deepen-8] | 2/2 |
| ✓ | Filling price listed [artstom-zp9-deepen-8] [artstom-zp9-deepen-13] | 2/2 |
| ✓ | Crown price listed [artstom-zp9-deepen-8] [artstom-zp9-deepen-14] | 2/2 |
| ✓ | Implant price listed [artstom-zp9-deepen-8] [artstom-zp9-deepen-15] | 2/2 |
| ✓ | Consultation price listed [artstom-zp9-deepen-8] [artstom-zp9-deepen-16] | 2/2 |
| ✓ | X-ray / imaging price listed [artstom-zp9-deepen-8] [artstom-zp9-deepen-17] | 2/2 |
Reputation & Reviews
16.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [artstom-zp9-deepen] | 5/6 |
| ✓ | Google review volume [artstom-zp9-deepen] | 3/3 |
| ✓ | Review recency as of 2026-09-17; newest dated review 2026-07-10 [artstom-zp9-deepen-18] | 3/3 |
| ✗ | Clinic responds to reviews None of the 10 reviews read (dated 2025-04-30 to 2026-10-04) carries an owner reply on Google. [artstom-zp9-deepen-24] | 0/2 |
| ✓ | No recurring complaints [artstom-zp9-deepen-9] | 2/2 |
| ✓ | No suspicious review patterns [artstom-zp9-deepen-19] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence Not found in TripAdvisor's own search; the clinic's website carries no TripAdvisor link [artstom-zp9-deepen-11] [s1] | 0/0.5 |
| ✓ | Other review platforms Rated on Firmy.cz (4.7 from 301 ratings), which the clinic's own website links to, and has a WhatClinic profile filled in by the clinic. [artstom-zp9-deepen-25] [artstom-zp9-deepen-26] [artstom-zp9-deepen-27] | 0.5/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [artstom-zp9-deepen-8] [artstom-zp9-deepen-20] | 2/2 |
| ✓ | CBCT (3D imaging) [artstom-zp9-deepen-8] [artstom-zp9-deepen-21] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✗ | Orthodontics [artstom-zp9-deepen-8] [artstom-zp9-deepen-22] | 0/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry States it treats children from 6 years old. [s2] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available [artstom-zp9-deepen-10] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible A priced preliminary consultation can be booked [artstom-zp9-deepen-23] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 08:00-21:00; Sat-Sun/holidays 09:00-19:00. [s1] | 1.5/1.5 |
AI & Search Visibility
4.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Prague", "English speaking dentist Prague", "dental implants Prague", "emergency dentist Prague", "Prague dental clinic for expats".
| ✗ | Mentioned for: best dentist Prague [artstom-zp9-deepen-4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Prague [artstom-zp9-deepen-5] | 0/1 |
| ✗ | Mentioned for: dental implants Prague [artstom-zp9-deepen-6] | 0/1 |
| ✓ | Mentioned for: emergency dentist Prague [sq] | 1/1 |
| ✗ | Mentioned for: Prague dental clinic for expats [artstom-zp9-deepen-7] | 0/1 |
| ✗ | Structured data on website No JSON-LD or microdata in the served HTML of the homepage and 3 service pages (/en/emergency/, /en/info/1/rules-after-tooth-extracti…, …). [artstom-zp9-r6s3] [artstom-zp9-r6s3-2] [artstom-zp9-r6s3-3] [artstom-zp9-r6s3-4] | 0/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: IČ 24252310 — Artstom s.r.o. (Česká stomatologická komora, Seznam poskytovatelů zubní péče) (ČSK Seznam poskytovatelů zubní péče, open registry, scope=clinics. Searched 'Artstom'. Found Artstom s.r.o., IČ 24252310, filed at Rubeška 383/4, 190 00 Praha 9 — same postal code/district as Artstom's own address (Nepilova 903/3, 190 00 Praha 9) but a different street; the legal-entity name is a distinctive exact match to the operator already identified from the clinic's own site ('Artstom s.r.o.'), so treated as a probable rather than address-confirmed match. Checked 2026-08-25.) [artstom-zp9-lic]
Dentists & ČSK chamber membership
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — Treating dentists are not named on the site. [s1]
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.zp9.cz/en/ |
|---|---|
| Phone | +420 777 245 775 |
| https://www.facebook.com/artstom.cz | |
| Google Maps | Map listing |
| Address | Nepilova 903/3, 190 00 Prague 9 – Vysočany, Czech Republic |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.zp9.cz/en/ | Clinic website read on 2026-09-23 (21 pages, including contact and service pages): no TripAdvisor link, badge or widget | 2026-09-23 |
| s2 | https://www.artstom.cz/en/emergency/ | Emergency page stating children treated from age 6. | 2026-07-12 |
| sq | search:emergency dentist Prague | AI/search visibility scout 2026-08-26: named in the AI-style summary panel ('Artstom treats children from 6 years old and adults, offering emergency care daily 8:00-21:00, with weekend surcharges...') though the phone number shown there (776 227 667) differs from the clinic's own listed number. | 2026-08-26 |
| artstom-zp9-lic | https://www.dent.cz/zubni-lekari/ | searched: Artstom — ČSK workplace register returned Artstom s.r.o., IČ 24252310, Rubeška 383/4, 190 00 Praha 9. | 2026-08-25 |
| artstom-zp9-deepen | https://www.google.com/maps/place/Artstom+s.r.o./@50.1111545,14.495… | Google rating 4.7 (1,625 reviews) as of 2026-08-26 | 2026-08-26 |
| artstom-zp9-deepen-3 | https://ares.gov.cz/ekonomicke-subjekty-v-be/rest/ekonomicke-subjek… | ARES record: 'Artstom s.r.o.', registered address Nepilova 903/3, Vysočany, 190 00 Praha 9 — exact match, active status (VAT registration noted as terminated). | 2026-08-26 |
| artstom-zp9-deepen-4 | search:best dentist Prague | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| artstom-zp9-deepen-5 | search:english speaking dentist Prague | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| artstom-zp9-deepen-6 | search:dental implants Prague | AI/search visibility scout 2026-08-26: not present in top results or local pack. | 2026-08-26 |
| artstom-zp9-deepen-7 | search:dentist for expats Prague | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| artstom-zp9-deepen-8 | https://www.zp9.cz/en/price/ | A full price list with 10 categories (Implantology, Fixed/Removable prosthetics, Conservation treatment, Surgery, Examination and anesthesia, Dental hygiene, Endodontics, Children, Others) and itemized CZK prices, not just indicative emergency figures | 2026-09-23 |
| artstom-zp9-deepen-9 | https://www.google.com/maps?cid=16360636211185029133&hl=en | Histogram 1★107/2★14/3★14/4★36/5★1482 of 1653 (7.3% low-star); one readable negative review (2025-07, about a reception wait) not corroborated by a second review on the same theme | 2026-09-17 |
| artstom-zp9-deepen-10 | https://www.zp9.cz/en/contacts/ | Contact page lists phone, email and Facebook only; no WhatsApp or LINE | 2026-09-17 |
| artstom-zp9-deepen-11 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Artstom%… | TripAdvisor search on 2026-09-23 for "Artstom Prague" returned 12 suggestions (3 restaurants, 4 attractions, 5 hotels); none of them is this clinic | 2026-09-23 |
| artstom-zp9-deepen-12 | https://www.google.com/maps?cid=16360636211185029133&hl=en | Google listing photo shows the clinic's own building exterior with an "ARTSTOM.CZ" branded sign, not stock imagery | 2026-09-17 |
| artstom-zp9-deepen-13 | https://www.zp9.cz/en/price/ | Price list, Conservation treatment: "Aesthetic photocomposite filling - completion, tooth reconstruction — 3 200 CZK" | 2026-09-17 |
| artstom-zp9-deepen-14 | https://www.zp9.cz/en/price/ | Price list, Fixed prosthetics: "All-ceramic crown — 8 500 CZK" | 2026-09-17 |
| artstom-zp9-deepen-15 | https://www.zp9.cz/en/price/ | Price list, Implantology: "implant Megagen — 18 000 CZK" | 2026-09-17 |
| artstom-zp9-deepen-16 | https://www.zp9.cz/en/price/ | Price list, Examination and anesthesia: "Consultation with a doctor — 600 CZK" | 2026-09-17 |
| artstom-zp9-deepen-17 | https://www.zp9.cz/en/price/ | Price list: "X-ray intraoral digital radiograph (RVG) — 200 CZK"; "X-ray Digital Panoramic Image (OPG) — 600 CZK" | 2026-09-17 |
| artstom-zp9-deepen-18 | https://www.google.com/maps?cid=16360636211185029133&hl=en | Newest of 5 read reviews dated 2026-07-10 (Jarmila Pomekacova, 5★) | 2026-09-17 |
| artstom-zp9-deepen-19 | https://www.google.com/maps?cid=16360636211185029133&hl=en | Histogram spread naturally across all star levels at a base of 1653; read reviews dated 2025-04 through 2026-07; reviewers show 4-44 prior reviews; no burst | 2026-09-17 |
| artstom-zp9-deepen-20 | https://www.zp9.cz/en/price/ | Price list lists intraoral (RVG) and panoramic (OPG) X-ray with prices | 2026-09-17 |
| artstom-zp9-deepen-21 | https://www.zp9.cz/en/price/ | Price list: "X-ray Computed tomography (CBCT 3D) — 1 800 CZK" | 2026-09-17 |
| artstom-zp9-deepen-22 | https://www.zp9.cz/en/price/ | Full price list (10 categories) read; no orthodontics category or item | 2026-09-17 |
| artstom-zp9-deepen-23 | https://www.zp9.cz/en/price/ | Read on 2026-09-23: price page: "Consultation with 3D design and treatment plan 4 800"; "Consultation with a doctor 600" (CZK); online booking linked in the site menu | 2026-09-23 |
| artstom-zp9-deepen-24 | https://www.google.com/maps?cid=16360636211185029133&hl=en | Google listing "Artstom s.r.o." (Dental clinic; Nepilova 903/3, 190 00 Praha 9-Vysočany, Czechia), read 2026-10-05 in 2 review orders (newest first, most relevant first): 4.7 from 1669 reviews (1★ 108 / 2★ 14 / 3★ 14 / 4★ 37 / 5★ 1496); 10 distinct reviews read, dated 2025-04-30 to 2026-10-04, 0 with an owner reply. | 2026-10-05 |
| artstom-zp9-r6s3 | https://www.zp9.cz/en/ | Homepage HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| artstom-zp9-r6s3-2 | https://www.zp9.cz/en/emergency/ | Page HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| artstom-zp9-r6s3-3 | https://www.zp9.cz/en/info/1/rules-after-tooth-extraction/ | Page HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| artstom-zp9-r6s3-4 | https://www.zp9.cz/en/info/2/tips-after-dental-implants/ | Page HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| artstom-zp9-deepen-25 | https://www.firmy.cz/detail/12923089-artstom-praha-vysocany.html | Firmy.cz business page "Artstom", Nepilova 903/3, 190 00 Praha, Vysočany, read 2026-10-05: rated 4.7 ("Výborné") from 301 ratings, with the clinic's own description; the clinic's website links to this page | 2026-10-05 |
| artstom-zp9-deepen-26 | https://www.whatclinic.com/dentists/czech-republic/prague/artstom | WhatClinic profile "Artstom", Nepilova 3, Vysočany, Praha 9, read 2026-10-05: filled in by the clinic — its staff named (Dr Artiom Kazakov, Dr Sergiy Syergyeyev, Dr Sergiy Chertov), 2 photos of the clinic, treatment prices; no patient reviews yet | 2026-10-05 |
| artstom-zp9-deepen-27 | https://www.zp9.cz/en/ | The clinic's own website, read 2026-10-05: its home page links to the clinic's Firmy.cz page (detail/12923089-artstom-praha-vysocany) | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 in 2 review orders (10 distinct reviews, dated 2025-04-30 to 2026-10-04; 4.7 from 1669): owner replies false. |
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: no business structured data. |
| 2026-09-23 | Re-checked on 2026-09-23: the clinic's price page and TripAdvisor's own search. Recorded: not found on TripAdvisor and no TripAdvisor link on the clinic's website; a consultation with a 3D design and treatment plan is priced, and online booking is linked. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's price list, contact and gallery pages, and its Google listing. Corrected: a full itemized price list (10 categories, including Children) is published, not just indicative emergency figures as previously recorded. Recorded: cleaning, filling, crown, implant, consultation and X-ray/CBCT prices all published; no orthodontics; no WhatsApp. Google listing: 4.7 from 1,653 reviews, newest dated review 2026-07-10, no signs of manipulation; the listing is claimed but none of the 5 sampled reviews carried an owner reply. Still unverified: TripAdvisor presence; recurring complaints could not be confirmed or ruled out from the 7.3% share of low-star reviews, of which only one (a reception-wait complaint) was readable. |
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/rating (4.7/1,625, open); noted a Google-listed phone number that differs from the clinic's own site (not adopted); added 3 external sources (Google Maps, WhatClinic directory, ARES registry — resolves prior licensing address ambiguity); visibility scout 5 queries (emergency query hit); no uncited sources found (all 4 existing sources already cited). |
| 2026-08-25 | License verification 2026-08-25 against ČSK statutory registers: found a distinctively-named exact match, Artstom s.r.o. (IČ 24252310), same district (Praha 9, 190 00) as the clinic but a different street address on file — reported as a probable match, not address-confirmed. Clinic's own site names no individual dentists, so no doctor-level check was possible. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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